Privacy Policy

At Indiclan, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information: Name, email address, phone number, billing and shipping address.
Payment Information: Collected securely through trusted payment gateways (we do not store your full card details).
Account Information: Login credentials, order history, and preferences.
Device & Technical Data: IP address, browser type, device details, cookies, and browsing behavior on our website.

2. How We Use Your Information

Your data is used to:

Process and deliver your orders.
Send order updates, shipping notifications, and customer support responses.
Improve our website experience, product offerings, and marketing communication.
Comply with legal or regulatory obligations.

3. Sharing of Information

We may share limited information with trusted partners only when necessary, such as:

Logistics partners (for order delivery)
Payment gateways (for secure transactions)
Marketing or analytics tools (to enhance user experience)

We never sell or rent your personal information to third parties.

4. Data Security

We follow industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure.
However, no online platform can guarantee complete security, so we encourage you to use strong passwords and secure your login credentials.

5. Cookies

Indiclan uses cookies and similar technologies to personalize your shopping experience, remember preferences, and analyze traffic.
You can manage or disable cookies from your browser settings.

6. Your Rights

You can:

Access, correct, or delete your personal information.
Unsubscribe from marketing emails anytime.
Request details of the data we hold about you by writing to us at support@indiclan.com.

7. Retention of Data

We retain your data as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Updates to This Policy

Indiclan may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Indiclan Support Team
📧 Email: info@indiclan.com
🌐 Website: https://www.indiclan.com